Friday, October 31, 2008

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Jingjing-N -

Hello! I am working in HSK center and happen to see the forum today. I am happy to see that a lot
of friends are concerned about HSK and have zeal for it. If anyone has questions about HSK
administration and registration,etc, I think I will be helpful. But...I will not tell anything
relevant to test content which is my work principle. OK...Welcome to ask!



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roddy -

I have a question! How successful does the HSK center think the online registration is? YOu can
see here a lot of people have problems with it.










pandaxiongmao -

How do you deal with allegations of cheating?

For example, I previously took the HSK test at Yunnan Normal University. While mobile phones were
not allowed, there were plenty of people that left them on during the exam (which interfered with
the tape recording at times). There were also many people trading test papers both at the
beginning and the end of the exam, and the proctors did not seem to do anything about this.

I wrote a letter to the HSK administration at the time about these problems, but never got any
sort of a response.










Xiao Kui -

Also, at Yunnan Normal University the quality of the tingli broadcast was totally unacceptable- I
already wrote about it here.

A lot of static. When there is static you cannot hear the tingli clearly if you can even hear it
at all. Why doesn't HSK use the registration money to improve the quality of the test?
It's unreasonable to expect students to be able to hear the broadcast when it is unclear and they
are given poor equipment with which to listen to it. Also it sounds like the broadcast is a
cassette, which makes a lot of background noise (there was a a loud humming sound throughout the
broadcast.) Why not use a CD or mp3?

The recording, broadcast, and sound equipment needs a huge upgrade. Broadcasting the tingli from a
campus radio station is impractical, inconvenient, and unsuitable for standardized testing,
especially when the frequency cannot be picked up clearly by the test-takers.

I know outfitting so many test-takers with good equipment is costly and it's a lot of trouble to
set everything up for so many people on test day. That's the problem with having the HSK on one
big test day. It would be better to have an HSK test-taking center in each city where students
could make an appointment and take the test on a computer. But I know having one big test day is
really rooted in Chinese tradition, so that will be difficult to change, but I can always hope!

As for the test itself, I think it's fine - I would just like to be able to take it under better
conditions so I can do my best.










anonymoose -

I second Roddy's comments.

I wanted to take the test this April, but missed out because I couldn't register. I went to
Shanghai Normal University to register in person, and pay in cash, but they just sent me away and
told me to register online.










Jingjing-N -

Answer:
To Roddy: Since online registration began, we have received a lot of complaints and support. I
think it depends on different people. To those who are good at computer or feel inconvenient to
register in person, it is a good way. But university students prefer coming to the registration
sites in spite of waiting for quite a long time. Online registration will probably save your time
and trouble. Any new thing needs much time to adjust to, right? So I encourage you registrating
online because it is an advanced way with the rapid development of technology. If you still cannot
make it, walk-in registration is allowed. More information on www.HSK.org.cn
To Pandaxiongmao: Thank you for your suggestion. Using mobile phone is strictly forbidden when
taking tests. I will tell our director or get in touch with YN University. I hope it will be
better next time.
To XIao Kui: Mp3, CD or tape using depends on universities' facilities condition. Some of
universities have already used mp3 or CD. Of course mp3 or CD is the better choice. If condition
permits, we will try.
To anonymoose: Sorry for your missing the exam. Still, I suggest you the online registration.
You'd better not wait until the last day. Do it as early as possible. Because by now, online
registratio is the first choice that HSK suggests. Pay close attention to www.HSK.org.cn when
exams approach. Very important!!
I hope you all are content with my answer!
PS: HSK has moved to the 5th building from the office building. It is near to the cafeteria 2 and
basketball playground. Those who 'd like to register for HSK or C.TEST in BLCU, please pay
attention!










gato -

Jingjing-N,

For online registration, it would be a good idea to allow payment with foreign credit cards such
as Visa and Mastercard.

Since HSK is already using 首信易支付 for online payment, it should be possible to add
foreign credit card as a payment option.
See http://www.beijing.com.cn/payease/b2c/overseacard.jsp
首信易支付 外卡支付










Jingjing-N -

Thank you Gato! We are thinking about it. If condition permits, we will try But I think it is easy
to find our selected banks(There is an ICBC in BLCU )










roddy -

Jingjing, thanks for taking the time to answer the questions - I know you aren't here as the HSK's
'official question answerer', but it's still useful.

With online registration, I think there are two problems. One is that the HSK's own arrangements
aren't great - they're confusing and don't always work. Second is that even if you do a great job,
you're still relying on the banks - and their service is often poor.

I think you (or your bosses ) need to look at the process and make it a lot easier, and remember
that many foreign students in China don't have local bank accounts or credit cards - keep the 'in
person' registration option.


Quote:

Mp3, CD or tape using depends on universities' facilities condition.

Sorry, but if a university (or other test center) can't afford a CD player, they shouldn't be
running the tests. Problems like that, and more importantly allegations of cheating being ignored,
make the HSK organization look unprofessional.










anonymoose -



Quote:

To anonymoose: Sorry for your missing the exam. Still, I suggest you the online registration.
You'd better not wait until the last day. Do it as early as possible.

I tried to register in plenty of time. The problem is, the online registration system is very
awkward for many foreigners. As Roddy said, not all foreigners in China have a local bank account.
That is only the first problem. Even if you have a bank account, it does not neccessarily mean it
can be used for online payments. I have an account with a Chinese bank, and especially had to
request an online payment facility just so I could register for the HSK. (This is already an
unreasonable hassle which shouldn't have to be encountered by your customers.) Anyway, the bank
told me to download a piece of software to my computer to enable payments, but for some reason,
perhaps because my operating system is an English version, the Chinese software was incompatible
and failed to install. So, after all that, I still couldn't complete the online payment, and
therefore was not able to register for the HSK.

Shanghai Normal University is less than a 5 minute walk from where I am. If registration in person
had been possible, it would have been a simple matter.












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